CarteBlanche is always committed to ensuring great customer service and positive experience. We are more than pleased to offer our jewelry patrons a lifetime guarantee if your product is damaged, fades or is defective during normal wear. This guarantee entitles you to a one-time replacement of the piece unless, as determined solely by CarteBlanche, your piece was intentionally damaged. In the event CarteBlanche no longer carries the product, you will be permitted to exchange your piece for another of equal or lesser value.
Orders ship from our warehouse in North Carolina USA and are typically processed within 1-2 business days.
Typical delivery times:
Domestic Orders (USA): 5-8 Business Days
International Shipping: 8-20 Business Days
* Please note that the majority of our products will arrive within a 10 business day time frame after the product has been processed and shipped. Some variability may cause the shipment to take longer depending on the location of shipment, security, customs, and processing.